Don’t let the bad reviews deter you. I had AMAZING service and treatment today. Susan is awesome and so Is Dr. Kent. I had Ultherapy treatment. It’s no joke, and it does hurt. However, Dr. Kent and Susan did their best to make sure that I was comfortable as best they could. Susan did a consult with me before the procedure so I knew what to expect. I am going back for some Coolsculpting soon.